Government
& Public Sector (G&PS)
Local Government
Our Local Government consultants have led efficiency
improvements and cross-Council change programmes, designed
the national commissioning approach on behalf of the
DCSF, led the turn around of failing service areas such
as Revenue and Benefits and HR Departments as well as
managed the delivery of numerous real service improvements,
always focusing on getting best value from Council resources.
As well as having worked with the ODPM and latterly
the DCLG our consultants have worked with the following
Local Government clients: Northamptonshire County Council
(CC), Norfolk CC, Cheshire CC, Oxfordshire CC, London
Borough (LB) Ealing, LB Islington, LB Lambeth, LB Camden,
LB Southwark, LB Newham, Salford City Council, Peterborough
City Council, Blackpool City Council, Royal Borough
of Westminster, Southend Borough Council (BC) and Northamptonshire
BC.
The PIPC Local Government team provide support in the
following core areas:
- Strategic Consulting Advice
- Service Reviews
- Delivering change through effective Project and
Programme Management (PPM)
- Commissioning and Shared Services
- Financial Effectiveness
- Process reengineering - Lean and Six Sigma
Strategic Consulting Advice
From strategy assessment, conceptual design and planning
through to organisational design, performance improvement
and financial effectiveness, we have consultants who
have an enviable track record in advising Politicians
and Senior Management across local government and DCLG.
Service Reviews
Our consultants have conducted performance reviews
and service assessments across all Local Government
service areas. They have highlighted failures, areas
for improvement, gaps in service delivery / quality
and cost savings. Our consultants not only provide the
reviews, but as skilled delivery focused project and
programme managers they also provide the authority with
a routemap for delivery, the tools to deliver and the
appropriate focus on skills and knowledge transfer to
enable local government officers to deliver the improvement.
Where appropriate we will also advise and support an
authority throughout the implementation phase. Our approach
is to support and transfer our knowledge to your staff,
ensuring that you get best value out of your existing
resources, even after we have gone.
Delivering change through effective Project
and Programme Management (PPM) in Local Government
Where authorities or departments are considering change
or implementation programmes we can advise and support
you during concept, design and set up together with
roll out and outcomes realisation. We are experts in
business led PPM and have significant experience of
working with local government to deliver change. Our
consultants understand local government and have led
and supported some of the most comprehensive, complex
and effective projects and programmes in local government
in the last few years. We can provide you with fit-for-purpose
and tailored PPM and change solutions, giving you the
re-assurance that your programmes and projects will
deliver.
Commissioning and Shared Services
PIPC has specialists in commissioning and shared services.
Our consultants have worked in over 20 authorities developing
good practice case studies on commissioning practice
in children’s services and have advised the DCSF
on commissioning approaches in the lead up to the release
of the Children in Care Green Paper in 2006 (specifically
in relation to recommendations regarding regional commissioning).
We have experience in facilitating partnership working,
including designing appropriate governance, and stakeholder
management strategies together with embedding pragmatic
project management solutions to enable authorities to
deliver the required outcomes and benefits expected
by Politicians, residents and from central government.
Please feel free to download PIPC’s whole systems
approach to commissioning here.
Financial Effectiveness
We also employ consultants who are specialists in financial
management in government, together with experience and
knowledge from the private sector. From benchmarking
your spend against our knowledge of performance in other
authorities through to advising and supporting councils
to implement more efficient business & financial
processes, PIPC are able to ensure you are effectively
positioned in terms of investment and operational budget
allocation to deliver the services your customers expect.
Process reengineering - Lean and Six Sigma
Lean and Six Sigma approaches to process improvement
are being increasingly sought by Local Government. There
is much to be gained by applying the principles of these
approaches to make efficiencies, but it is not as simple
as using a standard model that was developed for making
improvements to a manufacturing production line. Our
consultants bring practical experience of having applied
the principles of Lean thinking and Six Sigma in the
Local Government context to identify monetary savings
through process efficiencies. This has included providing
knowledge transfer to client staff by showing them:
- How to improve flow to eliminate waste and reduce
delays
- How to get things right first time to improve quality
and lower costs
- How to empower staff and motivate them to sustain
results
- How to make good decisions using evidence That learning
by doing gets results, quickly
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