Government
& Public Sector (G&PS)
Adult Services
PIPC has consultants who are experts in working across
organizational and cultural boundaries in different
sectors to assist you in driving forward changes in
a seamless and integrated way. Many adults services
now also incorporate housing and culture services and
our combination of a specialist and multi skilled consultant
base means that we can provide you with a complete package
of support. For example, we have consultants who are
qualified social workers with operational and strategic
expertise and staff who have undertaken service and
efficiency reviews including business process mapping
and process re-engineering in various local authority
libraries to achieve more effective and efficient customer
services.
The PIPC team can provide support in the following core areas:
- Strategic Consulting Advice
- Service Reviews
- Service Re-design
- Joint and Regional Commissioning and Shared Services
- Delivering change through effective Project and Programme Management (PPM)
- Financial Effectiveness
- Interim Management
Strategic Consulting Advice
Our consultants can provide you with strategic advice in developing your integrated adult and community services change programme. From strategy assessment, conceptual design and planning through to organisational design, performance improvement and financial effectiveness, we have key staff working in the adult social care and health sector who have an enviable track record in advising senior management, in central and local government and health. This includes providing critical friend support in preparing for Inspections and post Inspection action planning.
Service Reviews
We can conduct performance reviews and service assessments across the adults, health and community services landscape with a view to highlighting areas for improvement, gaps in service delivery / quality and providing the authority with a routemap, the tools and knowledge transfer to enable improvement projects to be implemented. We can also advise and support an authority throughout the implementation phase. Our approach is to support and transfer our knowledge to your staff, ensuring that you get best value out of your existing resources, even after we have gone.
Service Re-design
The cultural and organisational context of local authority and health services in respect of adult services is critical given the massive policy implementation agenda set by the DH. Your ability to deliver a range of initiatives under ‘Putting People First’ for example should be maximized wherever possible. Our staff have reviewed LA and health services and made recommendations focusing on business process improvement, performance improvement and the integration of service models where this will assist an agency to meet the personalization agenda and improve outcomes for adults. Our focus is on assisting the authority to deliver excellent service standards while delivering efficiencies and value for money services.
Joint and Regional Commissioning and Shared Services
PIPC has specialists in commissioning, joint and regional commissioning and in addition, shared services. Our consultants have worked in over 20 authorities developing good practice case studies on commissioning practice. We have experience in facilitating partnership working, including designing appropriate governance, and stakeholder management strategies together with embedding pragmatic project management solutions to enable authorities to deliver sustained benefits.
Please feel free to download PIPC’s whole systems approach to commissioning here.
Delivering change through effective Project and Programme Management (PPM) in Adult’s Services
Where authorities or departments are considering change or implementation programmes we can advise and support you during concept, design and set up together with roll out and outcomes realisation. We are experts in business led PPM and have significant experience of working in the central and local government space, particularly adult services and in partnership working. We can provide you with fit-for-purpose and tailored PPM and change solutions, giving you the re-assurance that your programme will deliver.
PIPC has internationally recognised tools, methodologies and techniques and we are able to provide you with everything from embedding a project management culture within your service, through to delivering a major change programme on your behalf. In line with best practice as defined by OGC, we underpin our programmes with the pragmatic (and not slavish) application of recognised methodologies such as MSP and Prince2.
Financial Effectiveness
We also employ consultants who are specialists in financial management in government, together with experience and knowledge from the private sector. From benchmarking your spend against our knowledge of performance in other authorities through to advising and supporting councils to implement more efficient business & financial processes, PIPC are able to ensure you are effectively positioned in terms of investment and operational budget allocation to deliver the services your clients expect.
Interim Management
PIPC has access to a considerable associate pool who are known as specialists within the children’s services arena. These individuals have previously been head teachers, local authority service managers, Directors or Assistant Directors and also experts with specific specialisms in adult and health services. We are able to source for you the right candidate for interim positions and in parallel provide the client with the backing of PIPC skill and expertise in children’s services, local government and specifically the right balance of project and programme management to support the interim officer to deliver the required outcomes.
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